Chapala Mexican - Santa Paula

Stern. regrettable, as this was a decent place earlier. my mom was here a long time. I'm early here to avoid a lot as it is cinco de mayo and is a 1 year old. waited 15 minutes before a server took our order. another 15 minutes for the server (which was new in its defense) had to confirm the order. another 15 minutes and we ask the status of our drinks we were told that there were other drinks before us, who sat down after us and we already got drinks. the manager argued with us about something that hasn't been able to check since the late of the ticket, how long we wait (ignoring the fact that our server told her that we wait long.) the manager then said well, they can just cancel their order just rediculous, we were up and gone. I'll never be back.

Very good food, the chapala fajitas were excellent, well cooked chicken and steak, and the garnels were both delicious. the house margarita and the cool atmosphere were perfect. but the server was rushed and made me nervous, only watching him and we didn't dare to ask a question and slow down our order. a server is not enough for 20 tabs. unfortunately no outside seats, but inside is quite spacious and elegant.

I recommend mol enchiladas. the best in town. I had the same dish for over 3 years in chapalas and each time, the taste, the presentation and texture is the same. consistency seems to be the norm when it comes to enchiladas de mol. the service is not the largest, but the food is due to lack of service. the facility is clean, the bathrooms are always clean.

Bad experience got my food cold as ice they obviously heat it up in the oven or microwave but the meat was so cold. My wife enjoyed her food but for me it was a bad experience. The server was nice i still left her a tip. She deserved it it wasn't her fault the kitchen messed up.

I didn’t know what to expect when I was going in there for the first time. But I was blown away. The food and service here is amazing. It is fresh and good quality. They have a wide variety of options and delicious food. The chips and salsa are also very good. One of my favorite places to eat in Santa Paula, especially if you want Mexican food. Highly recommend it