Cult - Santa Monica

FYI they will list a Strawberry Matcha Oat Latte on the menu at $8 and then charge you $9 plus tax (so over $10 total for a latte) for it. When called out, I was told that oat milk is an additional surcharge and the menus were out of date. The right thing to do is to honor the prices you have listed on your menus and not charge the customer for your mistakes. Super shady.

Large cafe in a busy tourist area, yet never packed. One of my favorite remote working spots, their couches are comfortable and the wifi is reliable. The guy at the register was very friendly.

The girl working at the front of the till displays extremely poor manners. I am perplexed as to why the company chose to employ her.

The staff literally forgot my order until I went to ask my latte. He wasn't sure what my order was and was pretty busy with rest of the other orders he got after me. I was pretty excited about their latte but it literally tasted like just steamed milk. The atmosphere seems pretty nice but not outstanding to overlook the lack of service and taste. I've had pretty good coffees around here so there's no reason to be back.

Food was good, but what’s the point of eating inside if they serve in paper box and plastic cutlery? Not good for the environment and also makes the food not