The Picnic Basket - Santa Cruz

Staff was spectacular. The dining area was very well kept and cleaned. The food, however, was not what we were expecting. Ask what your order will be made with before deciding on an item, or check the online menu. We ordered from the in-store board, and should've looked into it a bit more. We ordered breakfast burritos with bacon, and they were absolutely overflowing with red cabbage. I absolutely detest red cabbage, but gave them the benefit of the doubt. I shouldn't have. I choked down half, but was unable to finish the food. My daughter got the same thing, and was equally disappointed in the choice to include red cabbage. There was quite a lot of beans, very little egg, and the bacon was rubbery and undercooked. We payed over $40 for just the two burritos (plus tip and left feeling a bit cheated. Please understand that this is an incredibly biased opinion from two people that can't stand a very present ingredient, so take this review with a grain of salt. And READ THE ONLINE MENU! :

We visited the shop at 9:00 AM and were disappointed with the service. Despite observing the employee assisting another customer in a friendly manner, we experienced a different treatment. As a black person and my husband's brother, who is Samoan, we felt that the service was discriminatory and biased. We were met with a negative and rushed attitude, and our requests were not handled with the same courtesy as other customers. We experienced errors with our order, including incorrect sizes and a lengthy wait time. The total bill came out to be $60, and unfortunately, the service did not meet our expectations. We hope that future visits will bring improvements in customer service and fairness, regardless of race or ethnicity.

This is the spot if you are looking for high quality food in a casual environment. Don’t let the pre-pack service area scare you, the salads are creative and delicious. The Turkey Avocado sandwich is packed with flavor.

Tasty sandwiches and a good selection of sodas and craft beers.

Great service, good atmosphere. The Ruben was a pretty good sandwich but subpar for a Ruben. It had carrots and spinach, which was interesting, but no sauerkraut! The bread wasn't rye was but it was pretty good.