The Cheesecake Factory - Santa Clarita

No AC or air flow. It was very humid the day I went

My husband ordered a turkey burger with avocado, arugula, and cheese, but it came out plain with a regular burger instead. When we complained, the waitress explained that the chef was new and didn't know what toppings to put on the burger. The second burger also came out without cheese and was not a turkey burger. The waitress asked us to specify the type of cheese it was supposed to have because the chef didn't know. We were surprised and had to tell them. Eventually, she brought out a random slice of cheese. They agreed to cover the cost of the burger, but we were disappointed by the incompetence displayed by the restaurant. It is important to hire experienced chefs who know what they are doing.

We received our bread late during our dinner, which was the main reason for our visit.

First and second time visiting service was not to be desired. Waiters and waitresses had the demeanor of not wanting to be there. So we tried it for the 3rd time just for drinks and again bartender didn’t acknowledge us or the others that were there. Won’t be back…

One of the worst visits, the service was very bad, and the bathrooms were not clean. It is impossible to visit again. It was a failed experience.