Domino's Pizza - Santa Clara

Terrible experience! Took over 45 minutes to ?quality check? our food and get it out to delivery. We live 15 minutes from Domino?s and delivery on app says complete after 39 minutes and it is not delivered. I call the store and she tells me it isdelivered. Argues with me that it is delivered and then says she will call her driver. Calls me back and says he is 1/2 mileaway. I ask why the app says complete and she told me she doesn?t know but he is almost at your house. Over2 hours for pasta. HORRIBLE CUSTOMER SERVICE!!! Not anything like the commercials! Will not order dominos again.

We order Domino's thin crust pizza once a week. The store on Cabrillo Ave in Santa Clara is our go-to for carryout. I hope they never stop offering the carryout coupon, but I wish it were easier to navigate, The order is always correct, and the pizza ishot and fresh. I hope I haven't jinxed tonight's order with this review.

We ordered our favorites, trying out different pizzas from this particular Domino's. The staff was friendly and took excellent care of our needs.

I had the worst experience at Domino's. I ordered a Pacific Veggie Pizza because I’m a vegetarian, but when it arrived, it had chunks of meat on it—gross! We had to throw it away. On top of that, it looked undercooked, and the toppings were just haphazardly thrown on. I will never go back. To make matters worse, they had the audacity to complain when I didn’t tip for a pizza I didn’t even eat! Do they think money grows on trees? What a scam!

The pizza was completely raw, and this has happened multiple times.