Panera Bread - San Jose

I called to place a phone order, but the person put me on hold and then hung up on me. I tried calling four more times on my way to the restaurant, but no one answered. When I arrived and walked inside, the phone was still ringing with no one at the counter. It was a terrible experience. I was feeling unwell and wanted to order takeout, but I had to come inside to place my order and ended up exposing other guests.

My experience at this restaurant was very disappointing. I ordered the full Fuji Apple salad but only received a half size portion without chicken. Additionally, the woman who prepared my order was very rude. I will not be returning here again.

The cashier consistently got 3 orders in a row wrong. She told us she was out of almost everything we tried to order including drinks. The drinks did exist. We waited 20 minutes for a wrong coffee order and got half a sandwhich instead of a whole one.Definitely not a great lunch experience

I want to express my gratitude to the Manager in Charge, Oscar, and the line cook, Olivia, for accommodating my request this morning to have our lunch order delivered about 2 hours later than the original scheduled time I had with Door Dash. Oscar was very helpful and willing to assist me. My office will be delighted to receive their lunch right on time, and we will definitely be ordering from this restaurant again soon! Thank you both for your excellent service!

I 've never been to any Panera Bread ever, and I recently received a gift card for this place. As usual, there 's a lot of month left at the end of the money, so I decided to use the card to eat dinner. I went to the location on Coleman Ave. where it seemedpretty busy. The staff smiled and greeted me very politely as they took my order. I ordered the Mac 'n Cheese and Broccoli andsome Chicken with rice soup for my fiancé and he devoured it. I chose a half sandwich, the Turkey and avocado BLT. All wasgood, and we were filled and happy. NOTE: Because I do try to stick to a budget, I probably wouldn 't choose to eat here on theregular, but it does seem to have quite a bit of a healthy selection of food, so I will put it on my list of places to visitwhen I feel like I just gotta have something good but super nutritious rather than plain old grease burgers and fries.