El Pollo Loco - Feedback

We got some El Pollo Loco coupons in the mail and so came here to try it out, and it didn’t disappoint. We ordered their fire-grilled chicken pieces meal. The c...

I came right when they opened the restaurant at 10AM. I only waited 5 minutes for my whole chicken order. The toilet needed code to enter and didn't have paper.

The girl working at the drive thru window was extremely rude and very unprofessional and was not customer service oriented, her attitude was very bad.

I love the chicken and the loco salad. The horchata is also delicious!

Spent $40 and they forgot the 3 Tacos Meal. It wasn't all that busy and the order ahead of mine had a similar issue. Really slipping up here.

Excellent customer friendly and prompt service. Thank you...

The rice needs to be cooked more longer it was raw when I got my burrito

The food was fantastic and we loved everything. The service was exceptional. I would definitely recommend this restaurant and return in the future.

The food at this restaurant was tasty and made with fresh ingredients. The atmosphere was pleasant and the establishment was clean.

I really appreciate the quick service and friendly staff at this restaurant.

Food is great and the AC is super cool!! Great spot to eat.

I noticed that my order was missing two chicken legs. I will need to double-check my order before leaving next time.

I love the great deals and my favorite dish is the tacos al carbon at this restaurant!

We all love it. Food that doesn't taste like fast food. Chicken and beans you want to get more of.

I spent $40 at this restaurant and they forgot my 3-taco meal. It wasn't even busy at the time, and the order before mine also had a similar issue. I was really...