Feedback
Bidra med feedbackI love bagels. There 's something about the crispy shell and cloud soft inside, that makes getting up in the morning worthwhile. Now a steamed bagel has always had a softer crust than the traditional boiled bagel. Einstein Bros. Bagels has improved the steam process to achieve a similar crust. Both styles are 'proofed ' and baked. The cooking process takes about two hours. So every once in awhile, when an usually large order comes in, they can run out of some varieties. Calling/texting ahead guarantees your order. Catering for parties or the office is offered. A couple of dozen bagel varieties are available. The toppings include the traditional: cream cheese, lox, and veggies. Butter and hummus spread is also offered. The staff is friendly, knowledgeable and helpful. Einstein Bros. Bagels is ADA compliant. There are two neutral gender bathrooms and an eight seat wheelchair accessible table. And, the background music plays softly. Parking is free.
This is a great place for bagels and sandwiches. We, unfortunately, went during a time when their system was down and only accepted cash. However, the staff was able take care of us with no problem.
I had an issue with my order on Tuesday morning, but the manager noticed it right away and responded quickly to fix the problem. I appreciate such great service and will definitely return. As a new resident in the area and someone who works in the hotel industry, I really value swift and excellent customer service. Thank you!
The bagels here are fantastic and the service is very friendly. However, I found that not all the selections were available when they opened. I arrived at 6:30 a.m. and the bagel I wanted wouldn’t be ready until 7 a.m. Additionally, the hot chocolate was pretty underwhelming and lacked flavor. I also assumed I could add a slice of lox to my order, but it turns out that to get lox, you need to order the $8 meal from the menu. Overall, I’d say it deserves a three-star rating, but since it’s a chain, I’m inclined to be a bit more forgiving.
The bagelrito has completely captivated me. It combines all the essentials of a classic American breakfast, conveniently wrapped in a bagel shaped like a burrito. Simply genius!