Red Robin Gourmet Burgers And Brews

The manager at the service was aliyah, Host linda and our was Server Ana. Linda greeted us with a smile asking us how many and showed us on our table. Our server didn't talk to us for 15 to 20 minutes. Before I went to the host booth and asked if we had a server? My son was hungry, he's 18 months old and isn't the easiest to wait. I ordered the fish and chips. One of the pieces of fish tasted and I later felt not good like stomach upset. My glasses were set empty for a while before the server came back to ask if I wanted a refill. The manager put all the food on the tables. But isn't the task of a server to serve you food? I understand she helps once in a while, but honestly, she should ask tables how vampires are going. I was a server and refuse to type someone over 10% who doesn't deliver my food.

The food was great as usual. The rating is 3 stars because our server, Jasmine, provided poor service. She was not polite or friendly and didn't bring out my fries until she brought out the rest of the food, usually they bring out your fries before your meal. There was another server there who was kind enough to assist us when our server had disappeared for about 10 minutes. Definitely still one of my favorites for food, but the customer service makes a big impact and it's the only time where we had to get our own boxes to take over any leftovers instead of having the server ask first then bring them because she was too busy vacuuming right behind our booth.

This is my first time at this specific location. Due to going green they only have menus on their website you just scan with your camera and boom. We sat down and Bailey our waitress brought us fries and fry sauce as soon as we sat. She took our drink orders she was very fast and efficient and really friendly. She then took our order the crazy thing she didn?t write it down she just remembered it and everything came out perfect. We ordered: Monster burger California chicken burger Small onion rings Chicken wings they came with fries All the fries that we could eat it was a lot of food we didn?t finish it all. She gave us carriers and bags to take our stuff. We loved the red seasoning so much we even bought some to go. Everything was fresh and and hot.

Stopped in for a birthday lunch for my sister, the wait wasn?t horrible for lunch. Got seated and had a bit of a wait before being greeted or putting in orders. Thankfully had enough time for all 6 of us to pick out food so when greeted we could all get our orders in. Decent wait of about 30-40 minutes for food to get to the table, major saving grace was our server kept our drinks full and gave us fries for the table to eat while we wait? Overall the food was decent, but the service and watching half of the employees stand around in conversation rather than doing much of anything? not sure if we?ll be back.

Ordered the chicken wrap. It decent but not with $15 for one and fries. Should be more around $10. Fries aren't amazing, not horrible, but the sauce is really good. Again, just over priced. Astro burger or smash burger is a way better value. If they want to show more value, add a drink or ice cream in for that price since food costs for drinks or ice cream is pretty low, but adds perceived value.