Outback Steakhouse - Salisbury

It was ok,not great,but service was great!!!the food was mediocre

My family and I regular Outback at least once a week, and normally we have no complaints. Tonight was completely the opposite. Yes we were seated very quickly after the waiter made a remark under his breath about how many people we had in our group. We ordered drinks and bread, that came quickly and was great. We ordered an appetizer (blooming onion extra crispy) the one we received was not. Okay no worries. When we went to order our food, half way through, a bus boy came and interrupted mid sentence taking the attention from our waiter and they proceeded to talk about another table that was just sat. Ok slightly irritated but it's busy and work happens. We order our food and it comes out, my steak (supposed to be medium well) was hard to even cut let alone chew and cold. My husband's (medium well) was very much medium rare and his fries were cold. The order of separate cheese fries were cold. A Joey burger that was asked to have ketchup and mustard, and we got one that was flooded with mustard. We ordered a Strawberry cheesecake and received a raspberry frozen cheese cake. We get our check and pay in cash only for our waiter to not give us all of our change. My husband was ok with letting the silver change , that we did not receive back, go and just wanted to leave. Now it may have only been 27 cents but in my opinion it's the principle and that change can add up. As we go to leave I approach the hostess who was very polite about if I would get a email or something to leave this review. She kindly directed me to the manager on duty, at this point I was like ok ill just kindly explain this to her with out making a scene no big deal. This manager just directed me to this Google review and seemed completely uninterested as to why I was asking and told me to have a good night. May have to take a break for a little while from Outback, which I know may not matter to some , it just a shame that it would come to that

My husband ordered a bone in rib eye steak, and wasn't impressed with how chewy the steak was, but I enjoyed my rib eye/ shrimp combo plate. We did get some drinks, and we recommend the Boomarita. It's a great way to try the different margaritas they offer with a decent price.

Ordered carry out and not toppings or sauces requested in order. Ordered doordash for a change and same problem 2 weekends in a row.

Have not been there in 5 years because of an incident that happened there. Tonight's experience not much better. Slow service, they were out of what I wanted, and the waitress never refilled our drinks or offended desert. Not one of my favorite restaurants.