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Bidra med feedbackI decided to see if Midtown had survived the pandemic, and according to Google, it seemed to still be open. My son wanted to celebrate his birthday there on Saturday. However, when we arrived during the supposed opening hours, we found that the restaurant had closed down. There was no answer when we tried calling, and no one was inside preparing for dinner service.
I have gone back a month later and there were approximately three tables and one server. She was really nice but the food was just awful. Food quality has deteriorated significantly over the last year. We ordered 5 rolls and they were mushy and not very well made. Ingredients were off in flavor as well. I'm not sure I'll be back unless things improve. Super sad because I've been coming for years.
I used to come here often but tonight was unforgivable. The empty tables should have been a warning of the steep decline of Midtown Sushi. They are severely understaffed, slow, and the food is terrible! My husband and I sat down and ordered quickly. The husband was looking forward to a beer with his sushi but they were out of every beer except two... after 20 minutes of waiting we asked the waitress about the beer, she acted like she forgot... then every time she walked past us she ignored us and still never brought out the beer. 10 minutes after that a second person came out and told us that the beer we ordered was warm and they don't recommend it, so we had to wait for a beer that he didn't even want. We waited an hour for food to come out. I'm vegan and used to looooove their secret tofu and rolls but when the food finally came out it was bad. The secret tofu was soggy... one piece tasted funny so I stopped eating it. My vegan roll had a bland watery slaw on top when it used to be this delicious creamy and tangy slaw... it's such a bummer. I was very overwhelmed. One appetizer never even made it. We asked for the bill and the appetizer was still on the bill. The waitress said they were making it for us but we were ready to leave. My husband isn't vegan, he ordered sashimi and he said it was sliced super thick and hard to eat and he found a bone in a piece of fish. I also noticed that they had finished the sashimi plate waaaaaay before our other food came out but left it sitting there because we hadn't gotten any appetizers yet. I have no idea why their timing, service, and food is so bad now. We ended up paying a lot of money for crappy food and crappy service. Other customers were receiving the wrong rolls and were waiting a long time as well... some were even getting up and leaving. I wish we had gotten up after 30 minutes and gone somewhere else. Hot mess, avoid at all costs!
Good food ruined by terrible server. I’ve had servers who were new or in training and it’s been completely understandable but this server seemed like he had no interest at all. Sapporo was slightly warm and one of our tables drinks never came out after 20 minutes. Sushi took about 40 minutes to come out. Server brought food with no comment and forgot to bring plates and chopsticks. We had to get the staffs attention. There was another server there that seemed to know what they were doing and brought out plates, chopsticks, water refills, and brought another Sapporo.The food was good but not worth 40 minutes of waiting plus a terrible server. In the end I only got charged for one Sapporo but I think this was more of a mistake than just out of good will. What’s incredibly disappointing is that it didn’t seem like a busy night at all where the two servers working would be overwhelmed. Won’t be returning anytime soon especially if that specific server is working.
Absolutely the worst sushi place!Changed their corkage fee policy and never told us nor did they put on the menu. With that said, no explanation from the staff with very rude attitude. Again, the food became very mediocre after the change as well! Don't get scammed by this place!