Chili's Grill - Ruston

The burger was burnt, the onions and mushrooms were uncooked, when they were supposed be sautéed, it's on the menu sautéed, not something I requested. The tomato has stem, I rarely eat there, this is why.

Our server was rude about having to refill drinks the first round. We were seated by the kitchen and could literally hear the staff cussing and complaining about scheduling and other things over the mysic and our own conversation. Definitely NOT kid friendly environment

Took an hour from ordering to actually get our meals. They were not busy. The manager lied about forgetting our order then only half apologized, and they forgot part of our order once we did get our food. Would not recommend.

The food was very good, but the service was awful. We waited forever to get simple things like drinks sauce. Our waiter would ask if we needed anything but then go to take people’s orders before getting them to us. We even had to wait a while to pay and get to-go-box’s.

We had a terrible experience here today. The guy who sat us would just mumble everything he said. Then they couldn’t sit us in a booth because they had no one to work that are. I get it y’all have areas but for someone to walk 10 more feet doesn’t seem that big of a deal. The. We get out drinks after waiting and my cup and my family’s cups are SO nasty. There was build up all over them. I could scratch the build up off with my nails. We ordered and waited forever again for barley anything becaus … – show