Bourne Valley Garden Centre - Runnymede

The last time I provided a Review it was 5 star because the breakfast was terrific. I'm now giving a review score of zero, on behalf of my wife and her friend who met mid-morning and they each had a hot drink with a scone. The drinks were okay but the scones were terrible and, as such, were not eaten! My wife believes they weren't fresh because they appeared stale and tasteless. Sad that this happened and also sad that my wife and her friend did not get an apology, or even a refund! It's unlikely they will return.

Food always excellent at Bourne Valley, but today i had an egg mayonnaise sandwich which involved searching for the egg!! The egg was chopped so finely and smothered in mayonnaise that it oozed out of the sides of the sandwich. My husband did enjoy his panini . A little more egg and less mayonnaise next time please.

I had afternoon tea at this restaurant with my mom as a Mother's Day gift. It would be helpful if the booking form had a section for dietary requests, as we don't like cucumber. However, the staff were very accommodating once we mentioned it, and they were able to substitute the cucumber sandwiches with cheese and tomato. We were seated quickly and our drink orders were taken promptly. The food was delicious, especially the orange and brown battenburg cake. It was a lovely experience and we didn't feel rushed at all. I would definitely come back again.

The food is fantastic, the staff is very friendly, and the atmosphere is lovely. The cakes are especially delicious! We are regulars here.

Hadn't been able to visit this for a little while and now changed to table service. Was seated in a fairly good space. Ordered and coffee and extras brought out no cutlery brought for cakes. Couldn't attract any staff without getting up and walking into the till area. Took an age to try and order more drinks. The staff didn't want to visit the conservatory bit. No one asked if we needed anything. second round of drinks came. We would have stayed for lunch but staff were difficult to attract attention so left off. Won't rush back there.