Papa John's - Rugby

Very friendly people, fast service, good experience. Had a very good chat with the staff and overall enjoyed it.

I was very disappointed with Papa John's. The billboard located one mile away clearly advertised a large pizza for £5.99. However, when I called to place my order, I was informed that the offer had ended. The billboard stated that the offer was valid until the 26th, which was the day I called. The customer service was also very poor. I would recommend using Domino's or a local pizzeria instead, as they should not advertise something that is not true.

First and last time using Papa Johns. The delivery was 35 mins late and I think it must have been left on the side for as long. It was stone cold. Don’t risk it!

I have been a loyal customer of this restaurant for some time now. Despite occasional mix-ups with my orders, such as receiving dairy cheese on my vegan pizza, I have always accepted their apologies and received a replacement pizza. However, my experience today was not pleasant. I mistakenly ordered the wrong item and when I called the restaurant for help, a staff member was rude to me on the phone. They told me it was not their problem and hung up. While I acknowledge my mistake, I did not appreciate the lack of courtesy I received. I have been understanding when they made errors in the past, so I expected the same treatment in return. Unfortunately, I will not be ordering from this restaurant again.

They have never gotten my pizza order wrong but consistently forget sauces that are supposed to come with my sides.