The Coffee Box - Royal Leamington Spa

This is a place I would not recommend. I'm not sure if it's the Coffee#1 culture or just the staff, but my experience was not good. When I placed my order, the server had to ask me multiple times what I wanted and still entered the wrong options into the system (I had to correct her twice). I ordered a coffee and a toastie, and while the coffee came quickly, I had to wait almost 30 minutes for the toastie, which they had forgotten to prepare. I had to speak with a manager about the issue and encountered some attitude from the servers. No customer should have to wait that long for a pre-made toastie that just needs reheating.

This place is awful. Nobody clears the tables. A kind lady helped out as there were no clean tables! Staff don’t know what they’re doing. No interest in good customer service.. Waiting time ridiculously long. No milk given with coffee. Dishwasher broken down so given paper cups.. might as well have gone to McDonald's..

Dreadful! An Americano with hot milk and an orange juice...not too difficult? Americano arrived with cold milk, not a problem. Given a bottle of orange juice...asked for a glass. Handed a plastic cup with his fingers inside it...hygiene? Never again.

Nothing has changed. The usual dirty tables as no one clearing cups and plates away even though there were three staff behind the bar. Long wait for coffee although only 3 customers in the queue. Lacklustre staff . Management get your act together!

We have been loyal customers Earlier had a nice tea at Stratford on Avon . Very nice! Went to Leamington for the afternoon ! Very sorry to see how dirty this place has got! Filthy seats and floors Had to walk out and went to Costa. Please do the right thing. Clean up!!