Romano's Macaroni Grill - Roseville

The only positive thing about my visit was that the food was pretty good.We came in yesterday (4/26 for my friends birthday. It seemed okay at first, we were seated in the lounge area. However about 15 minutes after sitting this big group of 6 people comes to sit at the table next to us which one one side is separated by the tables and sharing a couch seat. Well, apparently this group of old folks ran into two of their friends who pulled up a chair on one side, then the other sat NEXT to my friend on the other side. One of the old ladies was like “oh sorry we are just here until we get our table” the bar was FULLY OPEN mind you. It was so rude, and they say the younger generation is incompetent. We were saying we felt uncomfortable but the older people (who were literally blocking us from getting out didn’t move even though none of them were originally seated there. I wish the management could have removed them because I was floored at how rude and inconsiderate those people were for trapping us in our space and being extremely loud. I told them they were rude and they just kept sitting there. The manager moved our table and then I guess apparently they ran into EVEN MORE people and they started joining the spot. I am shocked at how idiotic and out of touch people can be when it comes to personal space. Management didn’t do anything about it.We ordered all appetizers and drinks before happy hour ended at 7. We had our reservation at 6. At 7:15 they got the last of our appetizers out, and didn’t even give us their COMPLIMENTARY bread that we asked for four different times. They either forgot our dishes (we know this because they said after an hour they had “just put them in” they took our bread to another table , and a group of people that got there a half hour later than us got their bread before we did. Our waiter was slow, service was slow.To top it off, at first they didn’t use the happy hour prices and he went to go put them in and had to do extra work to change the prices and it was STILL inaccurate. Our waiter told us he took 18.50 cents off, our previous total was $89.00 and then our total ended up being $76. That is NOT 18.50 off, I don’t know how you messed up math that badly. My friend ended up paying because they were so slow that we just wanted to leave. She has the receipt. What you should’ve have done was put in all our orders before 7, but of course they forgot that just like they forgot our bread and appetizers.Frankly we should have been comped from items on our ticket just because of the horrible experience, the forgetfulness, the inaccurate amount on our check and for the horrible experience with that group infiltrating our space.This was a terrible experience and I feel horrible that my friend’s birthday dinner was way below par like this. Do better and I sure hope you contact us to apologize and fix your mistake or do better.

Service was just not good for happy hour and it was not busy. There was one other table in the bar area and no one seated at the bar top. Took an hour to get bread and appetizers were lost/forgotten and the bill was a mess. The loaded fries were unbearably spicy and I like spice. Happy hour prices are very good and the other food besides the fries were tasty although it took a long time, but seemed like it was a service issue and not with the kitchen. Would have ordered more drinks if we were being attended to, the cocktails were good.

Ordered a to go order over 100 dollars worth of food and no bread was delivered with our order, nor utensils. Food wasn't good at all, very bland with no taste.

Just finished having dinner with my daughter at the macaroni grill. The food was delicious the manager Mark came to our table and talk with us for a while. A very nice experience. We will be back great atmosphere great food.?

We were the first customers to arrive for lunch. Rosie greeted us when we walked in. Bread was served with olive oil, vinaigrette, black pepper right away. The bread tasted old with slight staleness and was cold, but our waitress (Rosie) was sweet and switched it for a fresher loaf that was warm and fluffier. Appetizer: stuffed mushrooms was tasty and perfect temp. Lobster bisque soup has a mild taste, great for dipping any leftover bread. We also ordered the mushroom ravioli which was oddly sweet and served very hot. The shredded Parmesan cheese helped balance it. The penne rustica was a bit too salty for me. Presentation of the main dishes wasn’t good. Both dishes looked burnt. Ate around the burnt parts and took the edible parts to go. Rosie was very helpful and patient with us understanding how to use the device for payment.Parking: Retail parking lot.Wheelchair accessibility: No stairs inside. Ramps accessible for wheelchair and walker users.