Second Cup Coffee Co.

Don’t go if you need water for a baby bottle!!I was at the mall today and forgot to bring hot water to warm my baby’s bottle. I was thirsty anyways so got myself a latte and asked for hot water for my baby’s milk. The cashier said they charge for the cup, totally understandable, except that the cup is $1! I wrongly assumed it’d be like 25 cents or anything less than $1. I was with a friend and my baby was hungry so I didn’t want to go elsewhere and just paid it. But it’s honestly ridiculous that they charge that much for a cup, especially when you’re already paying for a product from them

Food was good but customer service is terrible.very very bad customer service it feel like employees did not want to work .barista give me my drink and throw a straw on my side thats really a rude behaviour.

I had a disappointing experience at this restaurant. I decided to visit yesterday because I had heard good things about their latte from the Toronto coffee shop. However, when I ordered a latte, the cashier seemed to have difficulty understanding my request and ended up serving me a regular coffee instead. When I addressed the mistake, the cashier was unfriendly, did not apologize, and charged me extra for the latte. To top it off, the latte did not have a good flavor.

If we had one in Okotoks, I’d be there 50 times a day lol

I just tried Second Cup and I have to say their Moccaccino is amazing! The taste is really good and I was thoroughly impressed. Highly recommend trying it! Their service is great as well.