Smithfield 's Chicken 'n -b-q

Service was excellent, the food was hot fresh, and the whole place was very neat clean. Great experience.

Great place to dine. I have never been disappointed. Food is always fresh and delicious. Presented clean, and accurate. Don't have to ask for utensils or condiments. GREAT FAMILY DINING. GREAT PERIOD.

Just went there today and was highly disappointed and this place is one of my favorite i told the lady that i wanted sweet tea with my sandwiches and she just pick anything and give me some flat soda and her service was trash won’t be going through the drive through no time soon

Rather disappointed today with Mr. Tolbert. I simply asked for a refill on my shaved ice. He reacted as if I was a criminal or a person who had not paid for my food or drink. I felt so embarrassed with family and friends standing there. I would have paid extra for the refill. I wasn’t offered the opportunity. I truly hate that this was the first time my family from Maryland had ever eaten a Smithfield Chicken and Bbq one of my favorite places to eat. Mr. Tolbert was so quickly to be defensive and just plain rude. His reaction and lack of customer service threw the entire meal off. So we will not be returning to this location. I often brag that Smithfield chicken and bbq is one of my favorite places to eat. I felt so embarrassed and disappointed. I hope Mr. Tolbert will educate himself on customer service, professionalism and just plain southern courtesy. ?

The food was good and hot. I am very pleased with the drive-thru service as well.