Bruegger's Bagels

What a pain! I’ve been in this drive through for almost 20 minutes and I ordered two toasted plain bagels with egg and cheese. Every day it’s slow but this is just silly. I would drive away but I already paid. No one even acknowledges or apologizes. They just came out actually cold without even melted cheese. Super frustrating.

Just got home with my order and it's wrong. 3 breakfast sandwiches, 2 are totally wrong. So disappointed as Brueggers has been my favorite since moving to Henrietta. Apparently I need to stick to the better known chains

Ordered turkey chipotle club on plain bagel at 11:20ish today, ate half.. it tasted great.. went to the gym next door and within 30 minutes my stomach started feeling bubbly and I was in the bathroom for the next 30 minutes likely frightening anyone within earshot.. I just got out of the gym feeling like I better rush home. not happy. This was the first thing I ate today... so not about something else.

Unfriendly staff. Dirty floors and bathroom. No seats/tables. Left without buying anything.

Staff was friendly and working fast. There is no military discount but there is a senior discount. The bagels were great, looks like they bake them right there. Many different bagel sandwich selections, even customizable, but they didn’t have all of the toppings that the menu board said they have. Prices were very reasonable.