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Bidra med feedbackLet me just say my sister and I had the most horrible experience with the lady at Wok In Kitchen. Upon arrival, my sister asked the lady for a minute with our orders, so we knew what we wanted to say before we ordered. The lady then looked at us with the blank face and proceeded to the back with the cooks. Which is not a big deal however, as she comes out to ask us if we're ready to order she has just a horrible tone. As someone who works in customer service, the server did not have any good traits whatsoever. As I continue to let her know my order, she does it completely wrong and the complete opposite of what I asked. At that point I was already upset about my food and now I'm a little bit more irritated that I have to pay for something I didn't ask for. I was with my sister and didn't want to create a scene or ask the server to remake my food because I didn't want her to waste it. But, in all reality, if I'm paying for some things, it should be what I asked for. The food was mid, and the customer service was terrible. Therefore this place won't be receiving my money anymore.
Server literally skipped our turn twice. It was so weird and confusing totally shocked on how everything was happening and even found out we were suppose to be next a long time ago and never apologized
I went in there today for the first time girl behind the counter was nice I got a two item double teriyaki chicken. The chicken was fresh she's in good the noodles were kind of tasteless but they were not dry I get the place 4.5. I will go back
First time meeting the owner of this place and he was TERRIBLE!! Asked him about the serving size because it different than what I've gotten in the past and he started getting defensive and I was trying to just explain to him that I've never had a small serving size like the one he gave me before. So he asked which worker I told him the 2 ladies that I've only encountered here and he kept denying it and I explained that I was just trying to tell him that I've never had that type of serving size then he got argumentative and so I just explained to him I don't want the plates anymore especially if I'll be talked to like this when I was just telling him about the serving size smh.I'm glad I turned the plates away cuz this spot has been going downhill for a while now smh. It makes me miss the Mr. Wok in Diamond Bar that I used to go to a lot when I lived on that side. Living in Riverside can't find any good Chinese spots smh
Service and food is great but today I got a bbq pork bowl half rice half noodles witch was great but the bbq pork had so much gristle made it hard to eat felt like I threw half my money away portion wasn't the best but the meat I ate was good and tasty hopefully my next visit is better