Marcello's Pizza Pasta - Riverside

The customer service provided at this establishment via phone fell considerably below expectations. Marcello’s employee was unprofessional, impatient, and rude throughout our conversation. When placing my order, the employee was trying to end the call quickly without much care of what I was asking. Additionally, when seeking clarification on my order, the employee responded with sarcasm and laughed, which was very unprofessional and disrespectful. Adding insult, they resorted to using the name Karen” in place of my name and noting my organization as “mental health (even though the employee never asked for my name or organization) they obviously intended to disrespect myself by giving not only a derogatory name, but also went further and referred me as a mental health patient on the receipt. Such behavior is extremely unacceptable, and the owner and/or manager of Marcello’s Pizza Pasta needs to retrain and reconsider hiring incompetent employees. Oh, and the actual pizza wasn 't that good.

Tasty although crust not as crusty as I like. Price is reasonable. Not the best in the area, but good until I find 5 star pizzarra

Always good!Salads are perfect ?Fun treat when no dinner is planned...

I had ordered a pizza and was given the wrong order and the manager or owner had fixed my order with no problem. The pizza was really good guys let’s keep up the good customer service and remember we can’t always please the people but you can give them good customer

Not just the best pizza in the IE, but the best I've ever tasted. I love this place. Excellent customer service as well.