Dunkin' - River Hill

The establishment is generally satisfactory, though there is room for improvement in terms of staff friendliness and efficiency. Personally, I feel a more welcoming approach from the staff, such as a simple greeting, would enhance the overall customer experience. Despite residing just 5-8 minutes away, mobile pick-up orders consistently require additional waiting time beyond the allocated preparation period. However, it's worth noting that the upside lies in the consistent quality of hot and ready meals. In summary, while the location is not bad, a few adjustments in service could significantly enhance the overall quality of the experience.

First visit on Sunday morning. Small selection of doughnuts. Our glazed donut and sour dough were both stale. We have enjoyed dunkin donuts in other locations and hope this does not reflect current standards.

Snowden river parkway location is pure perfection. They know you. They have an awesome system. I've spent many mornings this summer in and out and the online ordering is super convenient. Exactly what you need. They are rarely behind on orders unless they are short handed or very busy. It is obvious they know what they're doing. Even in the fly, if you forget to make an online order, this team is in sync. A well trusted location, and I've been to 5 out here. This one comes to mind 1st. Make your way over! The points seriously help too! Thank you for great service and a peace of mind weekly! 50 stars! Lol

Their vanilla iced coffee is pretty good and the Orioles cream filled donut is awesome!

No drive thru. 4 people working. No other customers in the store. Took 10 min before someone even came to the register and she was on the phone. Weird unbranded cups. Do not waste your time or money here.