Golden Grill - Richmond Upon Thames

The food at this restaurant is delicious whether you choose to take it away or dine in. You can also purchase wine and beer to accompany your meal. The quality of the food is top-notch and I highly recommend it for lunch, dinner, or takeaway.

The cold coffees were disappointing and the meals arrived separately. However, the meals were good and the restaurant was clean. The toilets were also clean. It was a shame about the cold coffees and separate meal deliveries.

I have to agree with some recent reviews, the customer service at this restaurant is terrible. I waited an hour for a delivery (Uber explained the delay was from the restaurant) only to receive the wrong kebab, with missing sauce and chilli peppers. When I went back to the restaurant to address the issue, I was met by a rude chef who accused me of shouting and told me to lower my voice. Despite my calm demeanor, he insisted that it was busy and refused to correct my order. I have worked in customer service for 17 years and have never been treated so disrespectfully. I left the restaurant without my correct order or a refund. I suggest avoiding this restaurant to avoid disappointment.

We were so disappointed. What had happened to golden grill? The prices are very high and that combined with very small kebabs with doughy tasteless pitta bread. They are obviously cutting down on the size and quantity of meat /chicken and overloading with salad. I used to be a regular here but with so many choices in the area we can no longer recommend this place. Very expensive for a kebab.

Best burgers about town... quick and convenient.. 5 stars all day long. Great customer service team. Hygienic with hand sanitisers around, excellent cleansing. Friendly staff , super quality of social contact. And love the eco friendly packaging.. great management