By The Bridge - Richmond Upon Thames

What a **** awful experience. Popped in at about 11:40 for some Saturday Brunch. Was seated inside at the cleaner of the tables that there were. Most were streaked with food and crumbs and apparently had been like it a while. The server came across and gave the table a quick spray and wipe which got about 60% of the surface cleaner but missed a lot of crumbs and ketchup. I’ve never seen the like of it slapdash and useless. Was then presented with a grubby menu which actually, seemed quite appetising and came to a decision. At this point the sever came over to explain the kitchen was closed which came as a bit of a surprise for a brunch place and clearly other folk who overheard were also as surprised. Overall filthy place staff also could have done with cleaning up their aprons and being a bit less unkempt. Manners would have helped and even am apology about the confusion around kitchen being open or not. Looking back I think I dodged a bullet as probably a place that needs a visit from the health inspectors.

One of the strangest policies I’ve come across no laptops allowed. I was just about to spend a couple hours getting on with work but no possible now. Very good way of loosing business. Other than that sticky tables, and my flat white was a plain coffee with milk. Front of House were lovely management is the issue here.

I was very surprised when my salmon and eggs came.. It looked delicious.. My girls had full English.. It also looked amazing. The toasts were perfect. The whole experience was lovely. The service was very good, they are even dog friendly, so I could sit down inside with my two chihuahuas.. I highly recommend this cafe.. I will be returning with more friends

The coffee at this restaurant is delicious and the staff gives a warm welcome. I particularly enjoy their strong Macchiato, which is lovely and not too bitter. The chocolate cake I tried two weeks ago was amazing. I can't wait to try their breakfast and brunch menu in the next day or two.

Visited this morning for a coffee during our Sunday stroll: liked the look from the outside and that's about as good as it gets. £2.95 for what is a latte when asked for a flat white. Not much flavour and lukewarm. I like to support independent businesses but I can get a Costa flat white for £2.60. And get a friendly welcome. Both of which were lacking here. It gets my back up when you try to support independents but you're exploited in the price, let down in the quality, and treated with disdain by the owner. Won't be coming again.