Starbucks - Richmond

For some reason my mobile order was not received on the Cafe motor so I had to see people come and go but the host noticed and told the manager who came and asked me which I appreciated that she cared enough to notice that I was stranded.Thanks for that.

Very smug and unfriendly staff that never even returns a hello but gives, “What can I get for you??” I hate coming here but it is often the only Starbucks open late in the area.

It's a nice Atmosphere but the coffee is too sweet and the price is too high for me.

Starbucks in general has really gone downhill since the pandemic. This Starbucks has always let me down.

I visit this location several times per week, one employee totally stands out, her name is Sheka (sp? she often works the drive-thru, is extremely friendly, welcoming, fast, and efficient! People like that keep me coming back, kudos to her!