Chipotle Mexican Grill - Richmond

Chicken burnt beyond recognition, all of the salsa has ice crystals, rice is old, burrito shells are stiff and stale.

This has happened before as well. I am vegetarian and ordered a veggie bowl. I open to eat it later and it tastes weird and I see chicken/meat pieces in it. I would be more than happy to return the bowlVegetarian options: 9 out of 10 times they are out of veggies. And the times they do have it, 9/10 times you would end up getting a piece of meat in your food. Not even worth if free.

This location is usually on point. I was a little disappointed at the slowness and the way my food was prepared. But I'll be back. Looking real short staffed.Vegetarian options: A variety of beans and Rices and veggiesKid-friendliness: They love itWheelchair accessibility: No stairs or obstacles

I was enjoying my food then i saw a bug on my taco??‍

Go there every so often. They are literally my neighbor. Never had a problem that i can think of.