Dairy Queen Grill Chill - Richmond

Today we decided to get some comfort food, mission unsuccessful! . this is the second time that my order was made wrong. the quality of the service is shattered and for the $, the ive there for the last 2 visit its unacceptable, $14 on shakes and they do not even have a chocolate flavor on them. yes maybe I should be more diligent and check the order, but I pay for a service and yes its not perfect world but! the 2 in order. I guess I'll move his time and find another place to spend my money.

The only reason we go to this location is because Richmond centre doesn’t have chicken and I’d rather not spend the money for gas or delivery. The food is standard for Dairy Queen, the issue is that I never once have had my order fulfilled correctly. It’s never anything big it’s just irritating when my brother always asks for no cheese, ALWAYS gets cheese. Or they will short us on dips, give us cold dips that are supposed to be warm, or completely leave out items. The staff are always nice, they just never seem to get my order quite right.

Beware when ordering blizzards! Ordered a medium but got a small, worse part is that the quality was terrible! The blizzard was mostly melted and they don't bother to serve it to you upside down because then it would just be proof of how awful it really is. Such a shame for a good dessert. Avoid this location and just buy a pint of Ben Jerry's instead it will cost less and it will def taste better!

My family and I been going to this dairy queen ever since it was the cooney and park location. The past 3-4 times I have been the service has been so extremely bad we are going to go out of our way to go to another location even though we live half a block from this one. Service is usually rude or lacking unless you get the woman who has been managing for years and is a gem. Blizzards never have any chunks except the very top and they even messed up a dipped cone for me once. Not worth the money or the time anymore.

Very disappointedWe ordered 2 blizzard icecream. Both of them were already melted when we received. Texture was in between milk and smoothie. I kept them in the freezer for 15 mins to make them icecream but those are still not icecream.Not worth of 13 dollars at all !!