Lake House Richfield Springs

BEWARE!!! I hesitated to write this review because I am big on supporting small businesses, but when I read the reviews (after I stayed here) I realized with bad reviews from 12 yeas ago I thought these owners aren't listening to their customers. I don't know where to begin. We came here with 2 other couples. As soon as you walked in the front door there was a strong musty smell. Our friend uses a cane and stairs are very difficult. Nothing is handicap accessible, which I thought was a law in New York State. So much clutter and not clean! After getting our keys to our room we made our way up 2 flights of stairs, no elevators, which made it difficult for our friend who struggled to get to the top. There was an open area that had a sink,(dirty), a stove( rust around the burners and grease that was 1 thick) , refrigerator and microwave that had dirt on the handles that didn't look like it had been cleaned for years. The rooms had old curtains and a funny smell coming out of the heater that was not turned on. There were dead bugs behind the night stand, it made us wonder what was behind the bed. We took off the flimsy comforter and slept on the bottom of the bed in fear that the bugs would crawl up on us from behind the headboard. The bathroom sink and tub had built up soap scum and there was a leak in the sink that was spilling onto the floor. The soap dish and cup holder was worn out and old . The only area that was nice was the bar area. DO NOT stay here, read the reviews before booking, I wish I did.

Great food and service. We had a delicious dinner here with appetizers, entrees and drinks which were all tasty! We also loved being able to sit outside even though it was raining out.

Went here for dinner tonight and the food was incredible along with the service! I got the baked haddock with fries my boyfriend got the chicken parm, the food was so flavorful. My boyfriend got a mixed drink and said it was perfect. The place was very clean. Staff is very kind and even made a cat friend, Teddy. Highly recommend!! I couldn't give a rating for rooms as we didn't stay but the place is beautiful I can only assume the rooms are too! Service: 5 Location: 5

One of the worst meals my wide and I have ever had. My wife's salad with chicken was a half head of lettuce salt in half with something that didn't resemble chicken. My roast pork was dry and served with the saddest vegetables I have ever seen. The place was dirty. The waitress smock was stained. The table was gross. We should have left before we ordered.

The place needs a lot of work!! Server was new. She did fine. Ordered drom dinner menu. Salad was OK. f Fries and salad were decent. Our entrées were absolutely terrible. Pasta dish Chicken Riggies. Terrible and plate was filled with water, cold and taste was awful. Pork Dinner tasted like it was cooked a week ago. The place could do very well. Dirty and cluttered. Dead Bird on the floor of the dining area on deck for some time. Drinks were good, all I got. Will nevergo back and I do not recommend. Service: 2 Location: 3 Hotel highlights: Great view