Le Mallaury - Revel

This has to be one of the worst meals I have had in France To start with the good points The setting is very attractive sitting under the trees And it continues serving after 2.00pm But there it ends We sat for over 40 minutes before our order was taken We observed during this wait 2 separate diners sending their food back and one diner being asked to find something different on the menu to what she had ordered She subsequently left most of her meal and I overheard the waitress apologising to her We should have walked out at that point however it all looked so pleasant Eventually our order was taken And to be fair to the staff they were working flat out and were very pleasant and apologetic So after sixty five minutes from being seated our meal arrived Steak, frites and green salad The steak was so tough it could have been used as shoe leather the chips were cold so all was left that was edible was the green lettuice We then observed yet another two plates of food sent back for reheating The young waitress was very polite and apologetic I've lived in France for several years eat out on a regular basis AND this is the first time I've ever written a bad review There have been times now and then when I've been disappointed in a restaurant That's normal But to wait for so long and then be served such dreadful food Take my advise if you want a good plate of food don't eat here

We chose to eat here as a family of five having enjoyed an afternoon at the lake. There were plenty of people eating and the menu seemed reasonable. Service seemed friendly but here the good points end. Drinks were served in a reasonable amount of time, although the pichet of wine was not as good as you would expect for the price. I ordered the entrecôte steak and fries, my partner the bolognaise and the children a pizza to share and a children's meal. The entrecôte arrived and was so full of gristle that it could not be cut with a steak knife never mind eaten. After a long time taken to attract the waitresses attention I pointed out the dreadful steak. She looked apologetic and removed the plate. A heated discussion appeared to take place between her and a man I assumed was the owner or manager. She returned and asked if I would like some thing else. The family had eaten some of their food ( all very average) so I asked for a further portion of the bolognaise. This I was told would be ready in four minutes. Quite worrying ! It takes at least 8 minutes to boil pasta so I knew it was not fresh. The bolognaise arrived after the four minutes and I started to eat. My young son, who had eaten some pizza asked if he could have some of the bolognaise. Not particularly enjoying the flavour, I passed the entire bowl to him. After several mouthfuls he pointed to something in the bowl, which was a wasp. This had not just recently landed as we sat outdoors, but had clearly been there for some time. We both felt physically sick. After what seemed a very long time I managed to attract the attention of the waitress. I pointed out the wasp and she shook her head and picked up the bowl. She took it to the kitchen and again there was lots of pointing and staring back to our table from the male owner / manager. Eventually she returned and asked if I wanted another portion! At this point the other meals were half eaten and no one would have contemplated any further food. There was no apology and the manager was clearly disgruntled by the return of the food! If this was England the restaraunt would have been referred to trading standards who I would imagine would have closed it down! Other than taking the main course price from the bill we were not offered so much as offered a free drink. I took the bill to the counter and ended up in an argument with three staff, including the owner/manager who I found intimidating. I left feeling I had no choice to pay as they did not see any reason to reduce the bill. Please avoid this so called restaurant at all costs. I am sure there are other places who have better hygiene standards and much better customer service. I feel sick to this today at the standards. Who knows how many wasps had been in what we had already consumed!