Kfc - Reedsburg

Staff stared at me for a couple minutes before sauntering over to take my order. When I ordered extra crispy, was told it?d be 14 minutes. After 20 minutes I approached the counter, and staff suddenly sprang into action, bagging my order and tying itshut. Drove 28 minutes home only to find out there were no biscuits. Called the store, and was told that ?the oven burned up awhile ago, and there were no biscuits.? Asked if the price was discounted because of their problem, and was told ?there weresigns posted all over the restaurant? re: the great biscuit debacle, and I should?ve gotten cookies. I said that there weren?tany signs out front, and I?d think the cashier could be said something at the very least. It turns out there were no cookieseither, and when I told them that, staff hung up on me. To top it off, my wife tasted the coleslaw, and said it doesn?t tasteright. Upon tasting, I find that it tastes spoiled. Absolute trash attitude, and trash food. Hate to think that it cost me $35to find out I?ll never go back. F?ing joke of an operation. Edit: I finally went to eat, and there?s only 7-pc of chicken inthe 8-piece meal I bought. Missing a wing (of course my preference). Apparently counting pieces of chicken is also an issue. Itwas less than 10, so it?s not like they needed their toes to complete the task? If I could leave zero stars, I would.

Lack of employees made service slow, but employee was sympathetic and explained what was going on. Ultimately food was hot and good.

If 0 stars was an option, yeah that bad! I understand inflation and prices going up on everything. Prices were not the issue with this restaurant! When you order your food (drive thru only after 7pm) you drive up towards the window and watch theemployee playing with their hair and face while getting your drinks ready, grabbing your napkins and different sauces. Younotice these things when you have to wait 20+ minutes. Then when you open the bag and discover only about half of the tacos werewrapped up, the rest just thrown in the wrapper and in the bag, the hard shell tacos dumped out into the bag, not 1 piece ofmeat on the nachos bell grande! Call the store and ask for corporate information, got that and asked for the store number andthat 's when the manager on duty tried manipulating the conversation and got very rude, even saying oh yeah, you 're the hick guythat just came through. Tacos all rolled up, smaller than a breadstick and told they are corporate portion size. My wife and Ilove KFC and Taco Bell very much but we will never, ever spend a dime in the Reedsburg, Wisconsin location! Most disregard forcustomer service and service of food at a fast food place in my life!

Nope never again. Been there twice in last 2 months once out of chicken and 2nd time told wait was at least 30 minutes fir chicken. Both times no biscuits either.

We had a bigger order had to wait about half hour for food, but it was worth it chicken was very good.