Pizza Hut Express - Redwood City

Wonderful customer service. lisandra is amazing. I bought a clipper last week and she killed me. she is friendly and very professional.

Fantastic and delicious food, I loved the character this place has, and the cashiers were nice. I will surely visit here next time.

Excellent location, fantastically stocked, just what you need when you need it, right off El Camino. Can't beat it in the area, top notch among brand locations. Only one criticism and it's from the heart, shut down the public restroom. Not sure what was up but two men were in the toilet for 25 mins on their cell phones and it seemed sketchy. Either get a security guard or don't offer restrooms as it attracts sketchy folks.

TLDR: Check price tags before you put something in your cart. Compare them with your receipt. Avoid customer service at all cost. Beware that the manager takes no responsibility. OR JUST DON'T GO THERE. Absolutely Horrible. Everything's messed up. I purchased a bunch of frames along with some other stuff the other days. The amount I paid seemed weird because I had a glance of basically ever price tag when I put the stuff in my cart, and I believed that the sum should be much cheaper than it appeared on my receipt. Besides, the cashier cannot find anything when swiping the barcode of a organizing box so she asked how much it was, and I said 10.99, to which she replied that I'll make it 8 ...So I went back and checked prices of everything I bought and took pictures. Turned out I was over charged around 55 e.g. they charged me 14.99 for a 5.99 frame, etc. However the cashier did swipe the correct barcode on the merchandise, and the name as well as item no. appeared correct on the receipt, but it's simply not possible that a small plastic frame should cost 15, especially under the circumstance that there're 2 types of frames and the other was marked 14.99. So I suspected something must be messed up in the system and decided to let the manager know. The cashier that worked with my purchase was nice and apologized, and told me I need customer service to get me my refund. So I got to customer service, and an EXTREMELY RUDE girl took my receipt and heard me telling her what's going on, then no apology, no explanation, no whatsoever, just full of attitude as if I were there to make her job miserable. I tried my best to be polite and nice yet she just seemed grumpy. I tried to show her pictures of the price tags reckoning she looked confused, but she gave me a blank stare and asked me in a very impatient tone: Could you just wait 1 second? ...God forbides customers to try to be helpful. And when I talked about my experience to the manager, yet again no apology but just an absurd explanation that their system can't be wrong, it must be the price tags that were wrong. Yep, that must be it, it's just that nearly everything I purchased had a ridiculously wrong price tag...SMH And when I went back there again and returned 2 frames that didn't work for me, I had to deal with another customer service staff who's grumpy as hell as well...It seems that they just didn't want anyone to talk to them or else they just hate themselves and the world. Fine.

I come here all the time but today I had an employee ask for my receipt because he assumed I was stealing. He's fairly new but he saw me ring the items up. I even stopped by Starbucks after I paid and walked right passed him. Very rude. Don't think I'll go back to this location. The Foster City location is WAY cleaner and way friendlier. I recommend going there!