Dunkin' - Randolph

Whoever made this bagel at 7:30am on March 9, 2024 is a clown.

This looks like a newer Dunkin 's outlet that 's part of a new, large looking gas station convenience store along Main Street here in Randolph, just south of Route 128. So not only is the location convenient, but also the hours, as they 're open slightly later than almost all other outlets in the surrounding area. Service from a young Black female staffer was friendly and diligent when I stopped by so an extra star for an efficient, attentive experience.Otherwise, this is typical Dunkins ' fare that would never warrant more than 3 stars in my book as it 's standardized, big chain fast food: bland coffee, zapped hot items, processed empty carb baked goods, and sugary iced drinks. But, alas, it 's all about cheapness and convenience, so you 're getting what you 're paying for. And, gosh, that mobile app with its discounts and bonus point offers is soooo addictive.Mercifully, at the moment, Dunkin ' Corporate hasn 't filled this Yelp listing with inane, contrived, staged action shots and other stock photos that don 't reflect this particular location.Pro tip: you don 't need to shove your food and drink into the photo or massage, fondle, or molest it with your bare, moist, wrinkly hands and dirty fingernails. You also don 't need to call attention away from the food with pointless action shots. Keep all body parts, plaque laced bite marks, and distracting backgrounds out of the photo. Focus solely on the food and drink itself. #stayclassy #stayuseful #noyouarenotanarteeste

Employees not to friendly. Food all messed upVery bad service today ? ?

So I go here a few times a day I live right next door and it was fantastic but now there is a lot of new workers not too new they been there few months now and you would think they get the hang of things , I'm not sure why they don't have someone come in and help get this place back in order .... I've worked at a dunks before and everyone there needs to be re trained or they need a manager customer service is horrible I have stood at the counter for 10-20 min sometimes no one has seen me or acknowledged me . I got at least 4 times a day and 3/4 times I'm in there there is a long line and multiple customers coming in pissed and mad about their order and then made to wait for a crazy amount of time . I myself have not had my coffee made right in weeks! The donuts I swear they take them and smush them down frosting first in bag so Everytime my donuts all the frosting is on bag at bottom not on donut , bagels they put almost no cream cheese mind you I live next door so i get home and open it to see no cream cheese really on either one . They always are on their phones or talking and not paying attention . Alot of the people there are rude and talk back whenever you have something wrong . I've even been at the counter and workers are texting looking at their phone while I sit and wait till they talk to me . It's getting ridiculous there they need to do something no way all these complaints and you guys are just okay with it . Every single day I see at least 6-7 mad customers and I see them comment and post about it and nothing has been done we're going on 5 months of things being chaotic there

This Dunkin’ donuts need remodeling like other look so good,this one have old machine ,everything is so