My Thai Kitchen - Quezon City

The staff is very friendly, but eating is terrible. my Thai chef or chef should learn how to cook real Thai food. we are very disappointed. the chicken with basilikum does not taste and looks like it should be, the chicken salad is too much edgy and not even sharp. we will never try to eat there again unless they can cook real Thai food.

Food is excellent! But like before and MUCH WORST NOW is the EXTREMELY SLOW POOR SERVICE. For a spoon I had to ask thrice, order of rice I had to ask 4 times and for water refill, I had to literally wave my hands up high. Waiters MUST BE TRAINED TO ANTICIPATE NEEDS OF CUSTOMERS BY PURPOSELY LOOKING AT CUSTOMERS AT THE TABLE. Waiters are too concentrated on just clearing the tables etc. Supervisor or manager MUST watch over daily operations OR TRAIN YOUR WAITERS CORRECTLY TO LOOK AT WHAT CUSTOMERS NEED! Waiters do NOT look at what people need and when told it takes AT LEAST 3-4 FOLLOW UPS. Ridiculous service!

We came here on a Saturday evening. I was curious because I always passby this place when commuting to work. And so far, we're pretty much disappointed. Service is bad enough that I had to go get my water for myself when I already asked them twice for it. They asked us to have a bills before us even requesting it because apparently their cashier can't process orders fast. They got our orders mixed up and had to wait for our meal without being given an ETA. We were given two bill out receipts. It's a testament of incoordination and I can see no teamwork nor an initiative on all of the waiters. Everyone's bussing near the counter while where the customer's at, no waiter can be seen....read more

My Thai is one of the few restaurants that I like but do not visit frequently. Not all of my friends and relatives like Thai food. The food is great, as always. However, the service in their Gateway branch is not as outstanding compared to their Eastwood mall branch. The dining area was very warm almost little to no airconditioning and the staff were unattentive and took ages to assist us. What we do like is the fact that you can also order from Pho Hoa's menu :

The oil used tastes odd, so we had to return the fish cakes because of the odd taste. But we did not bother to ask them to replace it since they will only cook it probably using the same oil. Maybe they should double check the taste first before they serve or re-use the oil.