L'entrecote Saint-Jean - Québec

Very cozy environment and welcoming staff offering quality service. Food was disappointing in many aspects, salad lacked any representation and was mainly lettuce. Steak was very chewy and flavourless even though we got medium rare. Fries werent fresh and had no salt on it. Only good part was the soup.

Ambiance, service and food was good. We are steak lovers and we wanted the bigger steak but the only available was the 7ounces. Sauce was good but do not expect the same as the ones in Europe. You can ask for extra sauce too. We ordered the Table D’Hôte for two and a half liter of Cótes de Bordeaux wine. Soup, salad and dessert included, mostly average. One thing I disliked was that our dog was not allowed even though they had a big outdoor seating area. We saw a dog inside that’s why we asked but they just said NO. It’s disappointing because the restaurants around them allowed dogs for outdoor dining. We didn’t push it and we almost didn’t eat there but it was my birthday and I really did book it for that reason.

I recently had the misfortune of visiting L'Entrecôte Saint Jean, and it was an experience that I would rather forget. Not only was the food underwhelming, but the service was the most terrible I have ever encountered. Let's begin with the service. From the moment I walked in, it was clear that the staff had no interest in providing a pleasant dining experience. They were rude, dismissive, and seemed more focused on chatting amongst themselves than attending to the needs of the customers. It was evident that our presence was an inconvenience to them, and any requests we made were met with disdain and a complete lack of urgency. To make matters worse, the wait time for our food was excruciatingly long. It felt as though we were forgotten in the chaos of the restaurant, left to sit and wonder when our order would finally arrive. Even simple requests for water or bread were met with indifference, as if we were asking for the impossible. The level of neglect and disregard for customer satisfaction was truly appalling. Now, let's discuss the food itself. As mentioned earlier, the steak was shockingly thin, resembling a sad piece of cardboard more than a succulent cut of meat. The lack of flavor and tenderness was evident with each disappointing bite. It was clear that quality was sacrificed for quantity, as the steak was nowhere near the standard one would expect from a steakhouse. The portion size of the accompanying salad was laughably small, barely enough to be considered a side dish. It was evident that cost-cutting measures were taken at the expense of customer satisfaction. Adding insult to injury, the overall ambiance of the restaurant was lackluster. The dim lighting and dated decor did little to create a pleasant dining atmosphere. It felt more like a forgotten relic from a bygone era than a contemporary establishment. In conclusion, I cannot express enough how much I do not recommend L'Entrecôte Saint Jean. The terrible service, combined with the disappointing food, left me feeling frustrated and disheartened. Save yourself the anguish and seek out a different dining option that values its customers and provides a truly enjoyable experience.

The staffs are friendly and quick on their services. I hope they could've ask customers on steak preference prior to preparing it. Highly recommended!

Went to this restaurant back in August 2022 for our family vacation. Anticipated a delicious steak dinner because of the 4.5 stars given to the restaurant on Google review BUT we received the most flavorless, dry steak ever with soggy fries. We also did not receive any free bread while all the other tables did (Racist much? EVERYTHING WAS ALSO SO EXPENSIVE!?!? The total was $170 BEFORE tips. Will we come back again? No. But I don't want to yuck your yum. So if you like your steaks extra well done and unseasoned, this is your spot