Pizzeria Con Animazione Per Bambini A Pozzuoli La Cucina Birichina

We decided to spend today the lunch of May 1st in this restaurant, exclusively because having 2 small children it is not easy to go and eat in any restaurant, so our choice fell on it precisely because we had been told that having a play area and entertainers, the children were entertained from 3 years onwards). The play area opened at 1.30pm and closed at 2.30pm. At that point, as a customer, I politely asked for explanations, also because I repeat, I would not have chosen this restaurant if it hadn 't had a play area, and I was very rudely told that there were too many children and therefore they had decided to close, also because there 'it was the entertainers that they paid but we also pay €5 for both the play area and for eating obviously) at that point, I advised them to warn the customers, via the social kennels, of this possible inconvenience because we had chosen them only and exclusively for the play area. The owner, in a very rude manner, began to get upset, among other things by addressing me as informal, while I always addressed her as informal, she said to me: but do you work? I 'm not coming to put my mouth on your work SHOCKED. I can say that as an employee, in contact with the public, I have never dreamed of responding so badly to a customer. In fact, I made a point of telling you that this way they lose their customers. In fact, I wouldn 't go back even if they offered me a meal. Leaving aside this very important detail, the food is also quite good, honest prices and not too expensive. As for table service, we had taken a fixed menu and if we hadn 't asked for the second one, which was included, they wouldn 't have brought it to us. My husband asked for a coffee and the waiter replied ASPIETT N 'ATTIM and an extra bottle of wine was added to the bill, thank goodness we realized it €23 more) N.b. A waiter left the restaurant because he had an argument with the owners. There is something to review I think.... Maybe it 's because the day before we went to Baldoria in Casoria same type of place with play area) and there are really no comparisons, an ABYSS. VERY REJECTED MAINLY FOR THE MANAGEMENT AND RUDENESS, A REAL SIN IT SHOULD CHANGE MANAGEMENT. If I had read the reviews first, I wouldn 't have gone, but oh well I saw it first-hand, I hope that mine above all helps the property to understand that the customer must be satisfied, not mistreated, otherwise you can 't stay in business.

Food: 5 Service: 5 Atmosphere: 5

Beautiful place, easy to reach and with the possibility of parking without problems. Ideal place for families with entertainment and playground, excellent value for money. HIGHLY RECOMMENDED!!! Parking: You can park along the road, but do you want to make the convenience of a large secure car park available only to customers at a very low and fixed price, without an hourly rate?! For me no! Kid-friendliness: Yes Wheelchair accessibility: Yes

Nice for families. Excellent playground Service: Dine in Meal type: Dinner Food: 4 Service: 4 Atmosphere: 4

Very noisy environment, the voices of the people are amplified to the nth degree. Poor food, acceptable service. Service: Dine in Meal type: Dinner Price per person: €30–40 Food: 1 Service: 1 Atmosphere: 1