Ocean El Faro - Punta Cana

I had a great stay! There is constant entertainment and much to do at any time! Staff is super friendly and helpful if necessary. Luis Banane was so much help and very friendly! He is very funny and talented and has fun at the shows! Very enjoyed our trip. Also the bartender at the sports bar Elisa Rijo was so friendly and helped me explain the different drinks options. She was pretty quick to bring her back.

I loved the place. It was beautiful everywhere I looked. Food quality and amenities were great. Entertainment was also really good. The staff is friendly and professional. Shout to the entertainment team for their contagious good spirits and energy!!!

Overall, the hotel is clean and beautiful. The food is delicious, although there is a waiting time for some of the restaurants. The entertainment staff is amazing!!! Especially Ana, Wander and Wilkins. So friendly and they really went out the way to make sure we had the best time. I would recommend this resort to anyone who wants to travel to Punta Cana.

Franco kept the party at the pool. Such a nice man and so nice to speak. Amazing dancer too. Dauris, always ensured that we had a fresh drink, so polite and well maintained. Every morning he would say hi and give us a smile without a doubt. They are so hardworking people, never a boring moment around them. I would recommend such a nice hotel to everyone.

The only thing I could fault was key card not working once we had checked in !! 6 times my husband went back to reception and not fun when all u want to do is go a bed after 12 hours travelling.. Marlene on guest services finally found the fault as reception kept telling him card had been near mobile . Excellent service from Marlene, but from then on holiday was excellent. Eric from bowling alley was brilliant Anna , &Wanda was absolutely brilliant at their jobs . Elizabeth &Betsy and referee in sports bar were very attentive and always served us with the drinks . Lobby bar staff were excellent also and Benito who done the fried eggs in morning was always cheerful and had a little dance in the morning very friendly person . Last was the cleaning staff room was always clean and fresh just cant fault them they were brilliant