Baskin-robbins - Provo

My mother in law ordered a ice cream pie for my husband’s birthday — one of their standard signature pies. They told her they had never heard of it before. Then they said “okay,” and looked it up and found it in their data base and said that they could make it. When she asked them to write on it they said “we don’t do that.” So my mother in law arrived at 11 AM to pick it up. They were closed until noon. Their information was inconsistent. So when she arrived to pick it up, they told her they ha … – show

Great ice cream and not a long wait. I couldn't really understand the guy at the counter, but other than that there were no issues.

I went to buy my daughter an ice cream for her birthday to take it to school when I pick her up and when I got there the doors were closed her information It says they open at 11 in the morning and it was 11:45 I waited a little longer and at 11:50 an employee arrived who still at 12:06 pm had not opened the door. he saw me waiting at the door and still he didn't open the door so i got upset and left

Normally Baskin-Robbins serves us well. Today they did not! I ordered a cookies and cream fudgenut with some decorative items on it for my grandchildrens birthday day. Went down to pick it up and nothing for me! Not even a fudgenut in that flavor available. I ordered it on Friday for a Monday pick up. Not happy this time.

I got the waffle cone and it was loaded with cinnamon and also tasted rather stail