Riverside At Macdonald Tickled Trout

The staff were lovely. Everyone who we spoke to, including the reception staff were very pleasant and genuinely seemed happy to see us. The food was nice, however the sweets seemed to out weigh the rest. Sandwiches were nice but it would have been nice to maybe have some sausage rolls etc too? We took most of the cakes home with us. I will say though, being a 4 star restaurant and hotel, there were a lot of dead flies around the window ledges on the inside, with other massive flies trying to get out from the inside. We at riverside in one of the booths which was a lovely view but the amount of dead insects was a bit off putting. We also wanted to sit outside on the patio area but the seating was covered in dried bird droppings, but I can see how this would be difficult to avoid. With that being said, I’d re visit as it was overall a lovely experience. It was my friends first time coming with me (I have been before) and she loved it. Thank you

The restaurant was very quiet and as there wasn’t much of an atmosphere. Staff were really lovely and friendly and their service couldn’t be faulted. The overall quality of the afternoon tea was nice but I’ve had much better. Very basic sandwiches and cakes that didn’t look or taste homemade. Quite pricey for what you got I think

The restaurant was nice and we had a lovely table looking out over the river. The staff although were not attentive, didn’t once come over to check was everything ok. We had afternoon tea and had to ask for another pot of fresh tea and the scones were bland and either under cooked or something was missing as they were flat

The problem here wasn 't so much the quality of the food, which was perfectly good as sandwiches went, it was that when booking and receiving the pre-attendance publicity i was being sold the excellent sounding menu of 'the fork '. what i got when i arrived at the hotel was the extremely limited sandwiches or burger menu of the lounge bar, and being told the fork itself was not open not the menu available. high expectations dashed!

The staff were really welcoming and the afternoon tea was delicious. The hotel was smart and we felt comfortable. I would definitely go again. Thank you!