Tanglewood Resort - Pottsboro

Based on website the resort sounds great. Driving up to hotel area, beautiful pool. The pool was nice and whiskey tower. The hotel rooms were horrible if you have stayed at a 1-2 star hotel you understand what I mean. I would not have stayed except wedrove a few hours to resort. The rooms are run down the mattress had to be as old as the hotel. They had huge tubs making ithard to get in shower. When I asked staff if all rooms like that she said yes except villa. They must get many complaints ofrooms because there was no apology only defensiveness. Even the walls walking to room are dirty and chipped. It doesn?t takemuch for updating if it?s done on a regular basis.

Positive: The pool was amazing! Lots of activities Labor Day weekend for families. Negative: The rooms were very dimly lit. We could barely see, even with the with all the lamps on and window shade open. Rooms could be updated for sure. The game room wasalso in need of an upgrade, even though it said it had recently been updated.

I really loved my stay at this hotel, but I was very upset about the service me and my wife got at the bar and grill. They had a group finishing a conference. They took all the bartenders attention and we didnt get any service and eventually just walked out. Not enough staff we deserve to be seen just like the other

Very amazing and awesome villa! Very apartment style If you are vacationing in Texas u must stay here !!

So much potential here. Location is the best ever, facilities are first class, but just dated. Great people working here but there seems to be no leader ship or master plan. Not sure what's going on. Sit for two hours and can't even get food in the restaurant what's going on here? This place needs an influx of investment, build it, and they will come..step it up and it will be an amazing place.Make Tanglewood Great Again!!!!