Chipotle Mexican Grill - Porterville

HORRENDOUS.I got a bowl. The rice was so undercooked it was nearly crunchy. Disgusting. I got barbacoa and got pieces of fat instead of actual meat. Hardly any other toppings. That bowl was a punishment. My sisters burrito had lettuce and nasty rice only. The guac was black. We tried to submit a complaint to their website and they rejected it saying technical difficulties. 0/10 do not recommend.

The few times I've been here I have tried many different bowls and each time the portion size and ratios are so off, I either get a ton of rice and little to no meat (even after asking for more) or almost no rice. And they also seem to get annoyed when I ask them for a little more of an ingredient. It's pretty good not the best but good if you need something fast that isn't too unhealthy.

When it comes to fast-casual dining, Chipotle is an outstanding hidden treasure that consistently provides a five-star experience every time I visit. One of the best aspects of Chipotle is that you're able to personalize your meal to whatever you want. Whether you want a burrito, bowl, taco, or salad, you can customize the ingredients to your liking. The possibilities are unlimited, from the type of beans and rice to the protein and toppings. Chipotle is very efficient, despite its made-to-order approach. The line moves swiftly, and the personnel is always nice and helpful. It's the ideal destination for a quick, tasty dinner, whether you eat in or take it to go.

Very bad service had me eating for a server for the longest time very dirty and unprofessional

Bug in my food!!! Store offered to remake my plate. But honestly that’s gross. I asked for my money back but due to being an online order they wouldn’t refund me. Told me to contact the 1-800 number. The person over the phone offered to give me two free entrees to compensate for me biting into a bug. I told them wouldn’t return to any of their establishments so that wasn’t acceptable solution for me, but still wouldn’t refund my money. I know it might be silly for some to fight over ten dollars. But I work hard for my money and deserve my money back after finding a buy in my plate