Tropical Smoothie Cafe In Wilm

The girls that work here are just absolutely clueless. they just work as slowly as possible and stare at the customers that haven't been helped yet lol

I went to this location to grab a smoothie . When I came up to the register no one greeted me for 5 mins. Then someone’s friend walked up and started ordering before me ! When I finally ordered and received my smoothie it tasted like nothing ! No flavor what so ever for a $8 smoothie! Just a lot of young kids working at this location, seems customer service isn’t their strong point . Won’t be returning, very disappointing.

Fiance just got home with 3 smoothies and tried to call the store to speak to someone to learn u can’t get anyone on the phone. So that brings me to here, I hate to complain but we have always loved tropical smoothie but this by far was the worst 3 smoothies ever recieved. The peanut butter chocolate taste burnt and watered down. And the other two mango magic and jetty punch u couldn’t even tell what they were supposed to be. Seriously taste like hinted falovered shaved ice. We will prob never visit this place again. So disappointed

I came here with my friends around 8:50 pm on December 1st. We didn’t know and didn’t really think about that they closed @9pm. But we all walk in with the open sign that was on and the girl says “we close in like 6 minutes”. Nothing else so I said, “okay so what does that mean, you can’t make anymore food? It’s not even close time yet.” She said “no we can’t. We are closing down now. Sorry have a good night” Mind you, it was atleast another 8-10 mins before close time. As we walk out, this couple is walking in, supposedly for an online order. So one of my friends decided to last minute put an order in because they knew the app couldn’t decline his order since it wasn’t close to 9pm yet. We sat a few parking spaces away from the door. The two girls both walked outside giggling and placing his food on the ground. I had my window down so I saw them do this. One of the girls noticed me looking and got the other girl’s attention. So I said “are you really gonna put that on the ground?” One of the girls had a bad attitude and said “you want it on the table?” I said “yes and not on the ground” They ended up leaving my friend’s food on the ground and going inside and locking the door. It was not 9pm yet. I understand maybe they were upset that my friend put an order in last minute, but integrity and patience is so important! I walked up to get the food and saw them both talking to someone and yelling about the situation that had happened. I’ve worked in the restaurant and food industry before. Don’t have the open sign on if you claim your closing for the night. They were cleaning up early for the night, but never once have I done this or experienced someone declining me because they close in 8-10 mins. We were getting one order. I get it, they were probably ready to go home. But both of those girls working, my god, acted like their lives were miserable. My friend definitely could’ve picked somewhere else to eat, but he knew that he would get his food if he placed it online, so he did. Those girls were very disrespectful by their tone and putting his food on the ground. That to me sounds like a health violation. And they thought it was a funny thing to do, placing food on the ground. Especially right before they closed.

My favorite place for a healthy smoothie. Even though it's not on the menu board my favorite is the Health Nut with whey protein.