Mcdonald's - Pompano Beach

Placed a mobile order for 1 LG Fry deal was only a $1.00. I get there to cashier at window 1 says he sees the order and if I wanted to upgraded it. Since the mobile order took the money already he did something. I go to window 2. Still no large fry now it is medium and they do not know what I ordered. I finally get the medium fry. Ding here is your email receipt for $17.62 charged to the visa card. Seems the guy in Window 1 does not know what is going on and I just paid for the order of not what I wanted. After speaking to the manager they can do nothing unless you go back. This location needs to not participate in the mobile ordering.

After getting out of the casino at 5 a.m. I looked for the only food that was open, and it was this McDonald's unfortunately. When I got to the drive-thru they informed me they were only taking cash. Usually this is due to employees stealing, and not ringing up orders. Of course just coming from the casino I had no cash, I accepted it and went to leave when I realized it's the only thing open. So I decided to place a mobile order and pay with my credit figured that should solve the problem. Apparently it did not, when I approached the drive-through and told the cashier had a mobile order she said that she did not see one. I proceeded to the window and told her that I needed my food because the money was taken from my account. I offered to show the confirmation on my phone, and without even looking at it she said she would get the manager. The manager never came to the window, another employee came and looked at my confirmation asked what it was and Pierre to go make my food. As I sat at the window for another 10 minutes, I started thinking probably not a good idea to eat food that you had to demand them to make. When she finally came back and handed me my food I told her I'm not stupid enough to eat this, but at least you finally did your job. I don't know who runs this McDonald's, or if the registers were really not accepting credit cards, or printing mobile orders. But McDonald's might want to look into what's really going on at the store. I know I definitely won't be getting here again even if it's the only thing within 15 minutes Drive. And I suggest Anyone who reads this do the same.

Rude and slow cuatumer service,bad quality food. Drive thru took 12min or more and my burger was burned.

Does not take US credit card with the self service machine, but once you know that it?s easy to go to normal line. Staff spoke/understood English so was very easy and food good.

The manager at this location is horrible. Worst service ever. Paid for extra sauces and was told we can only get 3 which is the maximum. Rather drive to a farther location to get good service.