Sprinkles Plano

Sprinkles has the best cupcakes ever! I have been a loyal customer since they opened their first store in Dallas. They are not overly sweet and just perfect. My favorite is the Red Velvet, but the Strawberry and Chocolate Marshmallow flavors are also delicious.

I recently visited this bakery and I must say, it was an amazing experience! They have new kiosks that are very user-friendly, but the girl at the front counter, who wrote her name as Victoria on the ticket, was fantastic! She explained how they turn oatmeal cookies into granola and convinced me to try the lemon berry cupcake. She was incredible and really brightened my day! The cupcakes were so delicious that they didn't last long at all - they were moist and clearly freshly made. Thank you Sprinkles, I will definitely be returning soon!

I have a fondness for sprinkles, but unfortunately, this restaurant always seems to be lacking in them. I'm not sure if they don't stock enough cupcakes in the ATM or if it's always crowded with customers right after it's refilled (which is recommended at 10:30, but the message stays there). I have been a fan of this chain across several states for many years, but I am disappointed that this location, which is closest to me, seems to have this issue. Perhaps I will drive the extra 20 minutes to the Dallas location, as they always seem to have cupcakes available.

Folds have the best cupcakes and have now made ordering so much easier. The ordering process is impressive.

I placed an order on 1/3 for a dozen cupcakes. On 1/5 they still have not shipped. I reached out and they stated they had IT issues sorry for inconvenience. They stated they will get these out on 1/6 which overnight should be delivered 1/7. It is 1/8 and still have not received. When you pay over 100.00 for cupcakes you expect a level of service and quality. So far, Sprinkles seems to be lacking in these qualities.