Taco Bell - Plainview

The food is usually good and accurate. The staff is busy working, However the systems in place suck at turning out orders with any speed. 6 drive through orders are processed before a single one from in the store. Ordered online 45 mins ago for a simple order and still waiting in the store right now. Only one woman on staff speaks or reads English so she’s the only one who can hand out orders from the names on the stickers. There’s always confusion behind her with the 4 people on the line, and everything just takes FOREVER. What is the point of ordering ahead when it’s STILL 45 mins to get a few tacos?!

Extremely rude staff. Not ready to take your order. Corporate should take notice that they are pushing away people. Management needs to be reprimanded and perhaps forced to be changed.

HORRIBLE!!!! Dont go to this taco bell!!!! i found a HAIR in my quesadilla!!!! YUCK!. I got food from the drive through and found a hair in my quesadilla(see pic) then went inside to let the manager know. She said we are “human” and said sorry. do not go to this disgusting place!

I placed an order on line for in store pickup. When arrived(a little early) there was nocars in the Drive-Thru line and when I entered the store with the idea more items I was ignored by the two girls behind the counter who were looking at their cellphones the entire time and never acknowledge my presence. When my food was finally ready they placed it on the grab-and-go shelf, turn their backs on me and went back to looking at their cell phones. Wow...

Girl at take out window has huge attitude. Was given my box with condiments open and it all spilled out on to the seat of new car. Now I gotta take to to get it detailed. Avoid this place and their crew of f ups.