Tim Hortons - Plain City

This is the worst Tims I have experienced in Columbus area. They messed up my orders twice. I had a 20 pack Timbites for my kids ordered on my mobile app, it charged me and showed available, they are out of it when I drive through to pick. They did not refund me or anything. Second time I were there the manager I was not even wanna give my kids water, we paid food and coffee there. My kids just wanna some water

We went in, one evening, after grocery shopping, for a treat. The iced coffee tasted amazing, the TimBits were fresh and the gentleman at the drive-thru was extremely pleasant!

Extremely rude people who really don't care. How you out of bacon when they literally microwave that stuff? Majority of the time they're just drinks or aren't even open. But never have a sign up to indicate

Brutal. Simply brutal. I know working is tough but they set a new meaning to Unmotivated.

Awful location. Frequently out of donuts in the middle of the day and horrible customer service. Visited Sunday afternoon and their front door was locked with a sign saying the lobby was closed Saturday. Avoid this location. Management and employees clearly don't care.