Tahiti Take Out Lounge - Pittsfield

The lady that picks up the phone is so rude and has no idea what customer service is. Very unprofessional. She.must be the owner because i would of fire her on the spot. And they over charging for their food. Which would not be so bad if their was some courtesy. They taking advantage of this pandemic. So sad that people like her exist in this world

First, the delivery driver was very rude! The Teriyaki chicken is dry. The vegetable beef had only 2 small pieces of beef in it. This is the most disappointing Chinese food I've had for a long time. Definitely will never order again.

1/24/2020 at about 7pm: I just tried to order takeout for my family and I. I have some life-threatening food allergies. The woman answered the phone and seemed rushed to get our order in, maybe she’s busy, that’s understandable. But when it came to the end of the call, I alerted her of my allergies. She responded that they cook everything in the same oils. I asked if they could cook just my portion of the order in a different, clean pan. The response was no, and that their kitchen was “too small” to cater to my food allergies. Our order would’ve cost about 60 dollars, that’s 60 bucks they didn’t make tonight. Clearly this establishment is not Serve-Safe... which is quite concerning and could warrant a visit from the Heath Food Inspector, who I will be reaching out to tomorrow during business hours. I realize I have allergies and there are some places I can’t go, but it’s pretty ridiculous how rude she was on the phone about my allergies. I can’t help it, it’s not a choice, it’s not because I’m a picky eater... I have life threatening food allergies that will send me into anaphylaxis and to the emergency room. If they want to be responsible for it, then that’s fine, I’ll just go back with a lawsuit and my hospital bill and a bill for a refill of Epi-Pens (over 100 dollars a piece). Two thumbs down and 0/5 stars for being professional and accommodating. If you have allergies DO NOT GO HERE! They clearly don’t care about being Serve Safe, and hopefully no one gets sick or has to be hospitalized because of food allergies. I’m a Pittsfield native, and I have eaten here before. But the simple fact that the woman on the phone was so rude and so inconsiderate of my allergies, will guarantee I will not be spending my hard earned money here again. Sucks to be you, Tahiti.

Worst chinese food I have ever eaten. My wife and I ordered a bunch of food there yesterday I had general-tso's and it was the worst I have ever had. Absolutely no flavor. All it is is watered down colored chicken. If I could give less than one star I would.

Ordered close to 100 of food. I waited an hour an a half for for the delivery. They show up and bring me someone else’s order. I know they get busy, I know I ordered a lot. But she confirmed the order with me 2 separate times. They seemed more concerned with verifying that I was a real customer and not a prankster than actually delivering the correct order. I called a few moments ago to report the mix up and request my correct order. She said she would have them redo the order and have it redelivered. So I am assuming I will be waiting another hour and half to eat. I love their food, but not enough to wait 3 hours to eat my dinner. This will be my last contribution to this establishment. I will update the result in an hour and half when I finally receive my correct order. They already have my so let’s hope they stand by their promise. Also left over a 10 tip for driver and didn’t say thank you at all. She got in her car like she was scared and drove off. Never again