Dougie's Bbq Grill - Pikesville

Definitely a solid 3 start. They're doing a great job. Fantastic friendly staff. Large portions. Great place for the whole family. Color on the tablecloths with crayons, fin fun fun.

Food is excellent, service not so much. The Fire slammers (pictured) and Jalapeno poppers are amazing. Prices are reasonable to.

We were driving and were quite a distance away from this restaurant, so we called and asked what the latest seating was, we were told 9:10pm. We arrived at the restaurant at 8:55pm and the greeter was dealing with a customer whose takeout order never arrived. We waited patiently until she finally noticed us and asked us what we wanted. We told her we wanted to sit and eat. She rolled her eyes and said she wasn't sure she could seat us, she would have to ask the manager. The manager was standing right next to her, she turned to him and asked him if she could seat us. He told her that there were no waiters and if she sat us, she would have to wait the table. She looked at us, with quite dead eyes, and told us that she could seat us, but she guesses that she would have to serve us, since there were no waiters. I shrugged, and seated us. The table was nicely set, but there were chicken wings with sauce on the floor under our feet. They gave us menus and then the manager came to take our order. We ordered, the food came quickly and was thrown onto our table by the greeter. The cheque came moments after the food and we were pressured to leave quickly. Nobody offered desert, nobody offered a drink or a coffee or a tea, just pay and leave. The food was decent, I had a southern fried chicken and a weird southern fried steak...My wife had a burrito (which came to the table uncut). The restuarant was pretty run down, paint chipping all over the place. All-in-all mediocre food, bad attidue and run-down atmosphere. Not overly impressed...

The food is pretty good. However, the takeout service is NOT good. I have had several occasions recently where items were left out of the bag. I bought a Southwest salad and specified the Chipotle dressing. They forgot the dressing. On another occasion I made an order and they forgot the baked potato. In addition, Dougies is incredibly inaccurate with their time estimates when you order online. On multiple times, I have had to wait an hour or more past the time their system said the food would be ready. So, I would like to give one star due to the poor takeout service but the food is decent so giving two stars. If their management would get on the ball and make sure they put everything promised in the takeout bag, I would bring it up to three stars. If they would get their time estimates correct, I would go up to four or five stars.Oh, by the way, I did try to reach out to the manager by phone. The manager's voice mail was full so no luck there. Then I called the front desk and no one answered the phone. This was not a busy day so why doesn't anyone answer the phone? Parking: The parking lot in the back looks like it has been through a bombing or an earthquake. Pretty unimpressive.

I was very disappointed with my last visit. It took over 20 minutes for a waiter to first come to our table of 2 people to get our drink order. (Only happened then because we got fed up and went to front counter and ask to have one wait on us. Placed our food and drink order together. When our favorite item, The Birds nest came out, it was cold. Sent it back to have it warmed up because fries were soggy and gross . Took almost another 10 minutes after the warmed food came back to us for our beer to show up finally...the beer was served very warm! What a terrible experience!!!!! Again, server disappeared and we sat waiting and waiting for her to check on us so we could get the bill to leave. Had to go back to front to get her to come back to table. The place was not very busy, several other waiters present....I guess they have stopped caring.... This used to be my favorite place to go. Now I'm not sure I'd return.