Panda Express - Phoenix

Terrible terrible service! Double charged us to Apple Pay and said they couldn't repay us the money! Super rude staff, definitely not come back! Besides, the food wasn't even warm and tasted like it had been eating a few hours.

They accused my daughter twice on their Apple Pay and when we went there, they tried to say there is no way to return a refund to Apple Pay if we try to explain how the lady was just rude, would not hear. My daughter had already tried to talk to them, but she said they were super rude to her and treat her as if she was not a person because she was young. We told them that we want our money back or at least put it on a map and they can come back and use it later, they told us that it was not a way for them to do that, so we just need them to have twice charged us. I think that's ridiculous they can't figure it out in their system to give someone the money back. We will not come back here again, obviously I know that just from us will not come, that they will not lose money, but I hope that companies will see us and correct the mistakes they are made!

My daughters arrived at the store at 8:40PM on 03/05/22 and tried to order food. This is the third time that we have showed up at this store and they were out of numerous food items including Egg Rolls. With 20 minutes left they informed my daughters that they had the food this time but that they would not cook additional food for our order because there was only 20 minutes left to closing. They asked if they could at least do a couple of egg rolls at the staff refused. Three visits and they are either out or in this case flat our refused to cook the food for their customers. I say close your doors at 8:30 pm if your help is to lame to even cook a few egg rolls. We drove 20 minutes from Cave Creek just to get their food. Close your doors or change your menu if you cant keep your menu items in stock. Simply lazy, unprepared unproffesional and pathetic that this has happened 3 times in the last couple of months. We will not drive 40 minutes round trip for the hope of a complete meal. The prior two times we were there well within normal business hours. Get professional or get out of business.

Haven?t had Panda Express in months! Every time I had it I always regretted it. Haven?t been to this location. First time. There wasn?t much people cause it was to early for dinner rush. But it was very clean inside. The cushion seats look really comfy but they aren?t really soft but better then the metal chairs. I got half rice and half chow mein with orange chicken and black pepper chicken. It was delicious. My mom got chow mein with black pepper chicken and broccoli beef. We got a pork egg roll and cream cheese Rangoon?s to share. It was good but very fried.

Pretty good visit! I hadn't been to Panda Express in several years. I was delighted to try some new entrees, and they put fresh orange chicken just as I was ordering. The restaurant was very clean, and the staff was helpful. They keep the chopsticks behind the counter, so don't forget to ask when paying for your meal.