Arby's - Pflugerville

Do NOT go here. I waited 20 minutes to order in the drive thru. The lady says sorry there's only 2 people working right now. I get up to the window and wait another 10 minutes. Now she says she's the only person working and that she dropped mymozzarella sticks so it'll be another 3 minute. She made me pull forward so she could bring it out to me, even though she's theonly person working...?? I wait another 10 minutes to get their poorly made, over priced food rudely served to me. I will nevergo there again

Here I am, hours posted on the door say drive-thru and dine in open 10am-10pm. It's 11am, and the building is empty they are closed. Super frustrating to find them closed, no signs on the door explaining, when I'm craving an Arby's roast beef. Canabsolutely be assured that I will not return to this location.

I ordered the new wagyu beef burger, but unfortunately, it was overcooked. I sent it back, and they kindly prepared another one for me, but it had the same issue. This is the only item I've ever tried at Arby's that I didn't enjoy, which is disappointing. However, I want to note that it might just be a local problem at this location, and I hope it can be easily fixed.

The brisket sandwich was really disappointing. It tasted old and dried out, and I definitely won't be ordering it again. Considering the price, the quality was unacceptable.

The service was good, although the same person took my order, cooked my food, and handled the checkout. She was very professional. I really wish that someone would consider hiring additional staff for this Pflugerville location. If it's the young Black lady who helped me today, then it's also the young Black manager I noticed. What’s going on there? My food was correct—well, except for the missing tomatoes, which she promptly reimbursed. However, please don’t put onion rings on my sandwich when I specifically asked for onions. Do they not have regular onions anymore? Nice try, though! I still enjoyed my classic roast beef sandwich; it was delicious. Pflugerville could definitely use some assistance. Thank you! - Teresa