Big Boy - Petoskey

My family went to a late dinner. the food was good and fulfilled expectations. however, they have bonus points with us for service! my son has a series of food allergies; and once our waitress knew it was a care, she went and got her reference book. after a few minutes on the search for dingen came the manager and confirmed information about the items we were looking for. it was wonderful to have addressed our concerns with such a reflection!

Service was good. Food was adequate. Coffee was excellent.

Drink orders were prompt and correct. Staff appeared overworked and tired, but they were friendly. Sandwich was good but the onion rings were terrible. We stood waiting to be seated for about ten minutes even though there were empty tables. Overall, it's not the worst place in Petoskey but I won't be stopping in again if there are other choices open.

Waited too long to be waited on then waited 20 minutes for two burgers. Fries were cold. Place was not busy. Waiter never checked back to see everything was alright. Management needs to step in and train people better. One friendly waitress in the whole place

Food is decent. Servers are mediocre. Last time I was there the server failed to effectively communicate with us which resulted in not receiving the food we expected and the bill not being split properly. Took 15 min and 3 different people to fix the bill when we went to leave and pay.